---
title: Contact Us
slug: support
docTags: 
createdAt: 2024-03-11T21:27:49.345Z
---

Need human help? Our dedicated technical support team is here to assist you! Whether you're experiencing technical issues, need troubleshooting assistance, or have questions about Ditto, we’re ready to help.

**How to Reach Us:**

- **Ditto Portal:** 
  - Log in to your account on the [Ditto Portal](https://portal.ditto.live)
  - The [Support Portal](https://support.ditto.live/hc/en-us/requests/new) is located in the upper right hand side of the portal
- **Email:** Send an email to our support team at [support@ditto.live](mailto\:support@ditto.live)
  - If you're facing a technical challenge, please include a detailed description of the issue, debugging logs, and any error messages you're encountering. 

**Self-Help Resources:**

- Visit our [official documentation](https://docs.ditto.live/) for detailed guides, FAQs, and troubleshooting tips.
- For common issues, you might find the answers in our documentation without needing direct support.

We’re committed to providing prompt and effective support to ensure your experience with our products is smooth and hassle-free. Reach out to us, and we’ll get you back on track!

# Have a Question?

Contact Ditto's Customer Experience team at: [support@ditto.live](mailto\:support@ditto.live)